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GOT A QUESTION FOR US?

Search our frequently asked questions below. If we've still not answered your question send us an email on customer-care@loma-living.com 

  • Where is your furniture made?

    Our furniture comes from all around the world. Our parent company has procurement and quality control offices in 13 different countries and so we make the products wherever we feel we will obtain the every best quality and style at a great value price. For specific items please ask.
  • Who designs your furniture?

  • Is the furniture good quality?

  • Do you have a shop or showroom?

  • Do you offer trade discount?

  • Do you provide fabric samples?

  • How can I order?

  • How can I pay?

  • Are my bank details safe with you?

  • Can I get a VAT invoice?

  • Can I get VAT refund?

  • Can I change my order after I’ve placed it?

  • I would like to cancel my order. What should I do?

  • Can my order be sped up once I’ve ordered?

  • How does delivery work?

  • What are the delivery charges?

  • Do you deliver internationally?

  • When will my order arrive?

  • Do you assemble the furniture when you deliver?

  • How would I contact the delivery company?

  • If I order several items will they be delivered at the same time?

  • My product has arrived by it’s not what I expected. Can I return it?

  • My product arrived damaged can I change it?

  • How long will my refund take?

  • FREE DELIVERY ON ALL ORDERS
  • 14 DAY RETURNS POLICY